Booking in deposits are non-refundable, we are happy to transfer deposits if you are altering your wedding date.
Balances are due 4 weeks before your wedding. Failure to pay your balance on time will result in extra charges being applied to your booking. We also reserve the right to cancel your booking with us.
Cancellation of your wedding within 15 weeks of your wedding will require full & final payment.
Any cancellations will only be accepted In writing & signed by the bride.
You cannot reduce the value of your wedding order (as per your booking sheet) by any more than 15%
You cannot lessen the value at all of your wedding order within 15 weeks of your wedding date.
As fresh flowers are perishable and seasonal we reserve the right to substitute any flowers we cannot source or any we do not see fit to use.
If any of our hire items are broken beyond repair before your wedding, we will always endeavour to replace or source a similar product. If for any reason we can not we will refund you immediately for the item. There will be no further compensation.
All hire items remain the property of Mrs bouquets floristry & event styling, once we leave the premise you are responsible for them. If our items are damaged at your wedding you are liable to pay for these damages/breakages. We will inform you immediately and you will have 7 days to pay.
This contract is between us (Mrs bouquets floristry & event styling) and yourselves (the bride and groom) it shall be governed only by the courts of law in England. Any disputes will be resolved exclusively in the courts of England. We operate a complaints procedure. Your complaint in the first instance should always be addressed to firstname.lastname@example.org
Should we have to proceed legally to recover any monies from yourselves you will be liable to pay our costs of doing so as well as the money that you owe.
We reserve the rights to change our terms and conditions